Getting to Grips with Microsoft Dynamics CRM Unified Service Desk - Part 1 of 2 6. April 2016 Brad Symons CRM 2013, CRM 2015, USD (0) I was recently involved in my first USD project with USD 2.0 and Dynamics CRM 2015.At first it was r [More]
Writing a custom screen pop control in Unified service desk for Chat/Telephony scenarios 21. December 2015 Brad Symons CRM 2015, CRM2013, USD (0) I have recently been working on putting in a chat component to our CRM deployment and we had decided [More]
Where to find the new CRM 2016 Interactive Engagement Hub 13. November 2015 Brad Symons (0) So I got really excited when my CRM 2016 preview tenant became available... until I couldn't find th [More]
Using Custom Actions as Thick adapters with Dynamics CRM 4. November 2015 Brad Symons CRM 2013, CRM 2015 (0) Over the years I have been involved with many CRM projects where we have had to integrate with other [More]
CRM 2015 Errors when using the CrmSvcUtil.exe /generateActions 8. June 2015 Brad Symons (0) Errors when using the CrmSvcUtil with Dynamics CRM 2015 /generateactions [More]
Dynamics CRM 2013 Subject Tree Behavior - Get rid of the drop down functionality 29. October 2014 Brad Symons (0) I've never liked the CRM subject tree, it's too limiting and managing the data is a nightmare! In solutions I’ve designed where there isn’t too much reliance on the out of the box convert to case functionality I prefer using a custom lookup. In the case where you are forced to use the t... [More]
CRM 2011/2013 - Using Roll-up Queries as configurable searches in plugins/workflows/services 15. August 2014 Brad Symons CRM 2013 (0) During a recent project I was working on we had the need to have configurable searches that would be used in code to perform an action against those records. [More]
Quick View Forms - systemform With Id = "" Does Not Exist when importing 5. August 2014 Brad Symons (0) Ran into a strange bug today when trying to import a solution from a dev environment to another organisation: systemform With Id = "" Does Not Exist [More]
My Top 10 Features/Reasons To Upgrade To Microsoft Dynamics CRM 2013 1. October 2013 Brad Symons CRM 2013 (4) After playing around with the Beta and now the Pre-Release Version of CRM 2013 here are my top features and changes that 2013 brings that would make me upgrade my own instance of Dynamics CRM 4.0 or 2011. [More]